In recent days, the Social Security Administration and its newly confirmed commissioner Frank Bisignano have celebrated “key milestones” in its quest to improve customer service, citing its ...

If you hear female moaning next time you dial an 1-800 number, you can thank PrimeTel Communications: For years, teenagers across the U.S. could call a toll-free hotline if they had embarrassing ...

A pair of Democratic senators on Monday fired a bevy of questions to Social Security Commissioner Frank Bisignano about the agency’s decision last week to reassign 1,000 field office employees to help ...