My favorite type of onsite meetings are those where I help to solve a major problem. A couple of days ago I was visiting a large online gaming company. Most of what they do revolves around a web-based ...

The endless catalog of IT failure rests on a foundation of poor judgment, inadequate communication across business groups and information silos, and conflicting agendas. Most of my blogging discusses ...

We previously reported on a broad range of issues that can be caused by using the System Migration function to move from a PowerPC-based Mac OS X system to an Intel-based Mac OS X system [see articles ...