The rise of robotic process automation in the late 2010s heralded a new era of knowledge work automation. RPA bots could emulate human tasks, completing simple workflows via scripted interactions with ...

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

Knowledge work automation removes the challenge of sorting through information manually, enabling knowledge workers to simplify tasks and heighten productivity. With knowledge work automation, ...

The introduction of agents will require businesses and workers to adapt to yet another substantial change to how knowledge work is carried out. The shift to a hybrid-remote model is barely complete ...

When people think about automation, the focus is almost always on what it takes away. They see it as machines taking over tasks, making jobs disappear. But there’s another side to the story that’s ...

Artificial intelligence is changing the value of knowledge work—something that Katie Parrott, as a knowledge worker herself, ...

Satya Nadella made a distinction between "knowledge workers" and "knowledge work" in a recent interview. The Microsoft CEO said the definition of cognitive labor will evolve as AI grows more powerful.

MENLO PARK, Calif., Oct. 15, 2025 /PRNewswire/ -- Skan AI today released its Agentic Process Automation Manifesto, a set of six battle-tested principles for building AI agents that actually work in ...