A business process is an activity or set of activities that will accomplish a specific organizational goal. It coordinates the behavior of people, systems, information, and things to produce outcomes ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Business process outsourcing involves the outsourcing of business functions to external companies. To clarify, many companies outsource tasks to external providers. An example may be hiring a ...