Tens of thousands of people — more than 170,000 at one point — across the United States reported issues using Verizon Wednesday. Verizon said it was aware of an issue impacting wireless voice and data ...

Countless Verizon users reported a widespread outage in their area on January 14, 2026. Get all the updates on the outage, ...

Customers who resolve issues with minimal effort report higher satisfaction, making easy problem resolution a loyalty driver ...

U.S. wireless carriers are averaging nine or fewer problems per 100 uses, according to a new J.D. Power study Network quality ...

(WJET/WFXP) — Cell service may be getting worse across the country according to a new J.D. Power study. The study showed an ...

Several AT&T and Cricket Wireless customers in the United States woke up without cell service – an outage that lasted hours on Thursday. Several people reported on social networks and network-tracking ...

Some customers were complaining their phone was going into "SOS" mode, which Apple says means your phone is not connected to a cellular network. Verizon released a statement to NBC News: "We are aware ...

UPDATE January 3, 2024: During a conversation with a couple of readers affected by this issue, I suggested trying to install the iOS 17.3 public beta, and in both cases this appeared to solve the ...