Expands AI Receptionist ™ (AIR) to help businesses never miss a revenue opportunity with lead capture, appointment scheduling, and contextual handover to human agents Unveils AI Virtual Assistant (AVA ...

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Across healthcare, providers are rapidly deploying tools such as ambient clinical documentation, while payers are adopting AI-powered agents for a growing range of operational and administrative use ...

It is 9 p.m. on a Tuesday night, and Nikki’s kitchen looks more like a laboratory than a room where food is cooked and prepared. Nikki is starting a round of IVF, and must mix two medications together ...

New AI Agents and Intelligent Search simplify content creation, enhance quality, and reduce risk, delivering clear, consistent, and compliant communications, without compromising user control ...

AI agents are beginning to automate routine work across every profession, changing how jobs are structured and where humans ...

Certified public accountants (CPAs) can leverage agentic AI to help streamline their workflows and save more time. This tech has the potential to learn automatically and think logically.

Artificial intelligence (AI) has rewritten the rules of the enterprise. From streamlining daily operations to delivering hyper-personalized customer experiences at scale, AI has moved from ...

Fast forward to 2025, and rapid advances in AI technology have seen the development of AI agents, fully collaborative operational partners capable of making data-driven decisions and acting upon them ...

A new study by Shanghai Jiao Tong University and SII Generative AI Research Lab (GAIR) shows that training large language models (LLMs) for complex, autonomous tasks does not require massive datasets.