This post was written by Alison Fernandes, research affiliate at the Department of Psychology, Monk Prayogshala. Communication serves as the cornerstone of human interaction, intricately shaped by ...

“No.” It's one of the most commonly used words in any language, but people’s willingness to openly voice disagreement varies by the cultural norms of their backgrounds. These differences matter ...

As markets globalize, the ability to bridge cultural gaps has evolved from a “nice to have” soft skill into a core strategic asset.

“My spouse and I come from different cultural backgrounds, with different perspectives, upbringings, and experiences. We love each other, but our biggest cultural divide is how we communicate. Since ...

In a world radically changed by the COVID-19 pandemic, the way we communicate in the workplace has been permanently altered with the integration of online communication platforms. Effective ...

Cross-cultural communication in the workplace opens the door for potential misunderstanding of both spoken words and nonverbal communication. The way employees interact and communicate with one ...

It is imperative for organizations to support diversity and acknowledge individuals’ differences in order to foster better morale, promote creativity and innovations, improve decision making, and ...

Cultural contexts can make or break your customer experience. Does your client portfolio include customers from abroad or do you expect it to in the future? If so, it’s important to apply cultural ...