Trinnov Audio recently announced that industry veteran Chrisanne Rhodes has joined the Trinnov team as customer support manager, Americas. In this newly created role, Rhodes is responsible for ...

A compelling customer service resume summary can be the difference between landing an interview or being overlooked by hiring managers. For professionals aspiring to six-figure roles in customer ...

Ultimately, every business succeeds or fails, according to how well it meets the needs of current and potential customers. Meeting customer needs has many aspects, such as developing an attractive ...

What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...

The Ritz-Carlton Hotel Company is an evergreen model and benchmark for companies aiming to transform their customer experience and achieve an exceptional level of customer service. In retail, for ...

TORONTO, Ont. — RigMaster Power has announced the appointment of Scott Shaw to the newly created position of Customer Support Manager, North America. In this role, Shaw’s focus will be on the adoption ...