As technology has changed, customer service has changed too. We’ve moved from in-store and phone support to email and even social media assistance for customers. Live chat support is the newest trend ...

Google has announced a series of major upgrades for its messaging service Chat, which has long been one of the weakest elements of its productivity and collaboration suite. The headline changes ...

Google is bringing Chat to Meet from November 2025 Document sharing is supported to create a fuller picture of the meeting External participants can access chat, but not outside of the meeting window ...