“If that McFlurry machine is broken, I’m coming through that drive-thru window,” wrote one person under a post on X about the new treat. “Given the number of broken ice cream machines, I have a better ...

Six months ago, a tiny startup called Kytch sued Taylor, the billion-dollar manufacturer of McDonald's notoriously broken ice cream machines. For years Kytch had sold a small device that hacks those ...

An alleged store manager has shown the lengthy process involved in setting up a McDonald's ice cream machine after cleaning, which he described as the main reason they're so often not working.

The soft-serve machines at McDonald's restaurants are so often out of order that their reliable unreliability have long been the butt of jokes, memes — and now even a rallying cry in this year’s ...

Want to know why the ice cream machine always seems to be broken at McDonald's? NPR's Kelsey Snell talks with Andy Greenberg, of Wired, who has investigated this long-standing and vexing issue. DAME ...

For years, the tiny startup Kytch worked to invent and sell a device designed to fix McDonald's notoriously broken ice cream machines, only to watch the fast food Goliath crush their business like the ...

It’s a McDonald’s phenomenon that has inspired memes, apps and even a government inquiry. “If that McFlurry machine is broken, I’m coming through that drive-thru window,” wrote one person under a post ...