If there’s one department that gets labeled as complicated, it’s usually IT. Information technology departments deal with complex systems and detail-oriented tasks that other groups within large ...

What is IT management software? IT management software is software that helps companies manage all aspects of an IT infrastructure. This broad category includes all the software that controls and ...

Managing IT systems can be a headache, but the right software makes it a breeze! In 2025, IT management tools will be more innovative, faster, and more efficient than ever. These tools do it all, from ...

Service management, also known as information technology service management, software allows companies to manage how it provides services to its customers. Services include order management, hardware ...

Dartmouth-Hitchcock, a nonprofit health system with hospitals and clinics throughout New Hampshire and Vermont, had 12 different siloed IT service management systems for different application teams, ...

Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

IT service management (ITSM) software is meant to reduce complexities associated with implementing IT services to meet business needs. There is a temptation for enterprises to customise ITSM software ...

Compare the features, pricing, pros and cons in our list of the best ITSM tools to decide which one is ideal for your business. Information technology service management software can be a lifesaver ...

ServiceNow (NYSE:NOW +1%) is buying Neebula, an Israeli developer of cloud-based software (called ServiceWatch) that automatically discovers, maps, and monitors the performance of the services ...

Effective IT asset management (ITAM) is crucial for organizations striving to optimize resources, maintain compliance, and reduce costs. The right IT asset management software can automate processes, ...