For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams like the "Your ...

SAN FRANCISCO (KGO) -- Criminals are using new scare tactics to get access to your computer and your money. 7 On Your Side explains how this type of scam works. It's a new twist on the Microsoft tech ...

If a top-notch customer support program is high on your list of features when buying a new computer, you should be looking at a Mac, according to a new ranking. Laptop magazine's Tech Support Showdown ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

The Windows Support Alert Tech Support Scam is an web browser tech support scam that displays an alert that states your system had detected unusual activity and that you should call the listed phone ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

Stacia Gates was on her computer one day when something strange happened. “This pop-up came up and it said it was from Microsoft,” she described. Her Microsoft computer immediately froze, and the ...

NEW YORK (MarketWatch) -- Whether you own an Apple, Dell or HP computer, there's probably going to come a time when you need some computer support. According to Consumer Reports, Apple is tops when it ...

Consumer Reports has a new report on which computer company has the best tech support. Apple (AAPL) wins! That’s what happens when the same company controls the hardware as well as the operating ...

I have the greatest respect for the men and women behind Apple’s tech support. Despite having one of the toughest jobs in the industry, they’ve always been extremely efficient and courteous in solving ...

Consumer Reports on Monday released the results of its annual reader survey that asked respondents to rate the nation's best PC tech support, and Apple topped the chart yet again, this time managing ...