Live chat is one of the most important features on a website for directly connecting with your customers during the shopping journey. However, the experience can vary dramatically from a wow to ...

While brick-and-mortar retail has taken a hammering during the 2020 pandemic, e-commerce is booming. Americans spent $88 billion more shopping online in the first six months of 2020 compared to 2019.

Online aviation marketplace RHOBI has released a live chat update to its website. Buyers and sellers on the online marketplace can use a “Start Live Chat” button to open multiple chat windows, which ...