Auto insurance claims can involve complex legal issues. You cannot count on insurance company representatives to provide accurate information since they are ultimately interested in protecting their ...

After a car accident, gathering information at the scene is one of the most important steps in the claims process. Your car insurance company may recommend a preferred vendor for repairs, but you can ...

Scott Nyerges is a former senior editor and content strategist at U.S. News & World Report, where he led coverage of car insurance and other personal insurance lines. He's also served as a managing ...

Using car insurance as an example, an excess is a standard amount that you need to pay when your insurer settles your claim.

A Michigan family's Christmas crash claim was initially denied because they didn't list their infant children on their auto policy. Here's why—and how to avoid the same costly mistake.

When police officers arrive on the scene, provide factual statements about the moments leading up to the car accident. Do Seek Medical Treatment Car accidents can result in serious injuries, including ...