Forbes contributors publish independent expert analyses and insights. I write about the franchising, restaurant and food services industry. An executive summary is a short but powerful document that ...

Rideshare giant Uber is jumping into the booming restaurant reservation game. The rideshare giant partnered with OpenTable to launch a new feature called Dine Out, which integrates Uber’s ride-hailing ...

If OpenTable were shaking down its restaurant clients in the back, out of view of the patrons, then we would expect competitors to appear and offer a similar service at a much lower cost. A challenger ...