These qualities matter even more now that AI can automate many jobs parts. As routine tasks become easier to handle, the ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Remote work became more prevalent after the Covid-19 pandemic, which proved to be a blessing for many employees. For example, the ability to work from home allowed caretakers to fulfill their ...

Remote access software has become an essential tool for businesses and individuals alike, allowing them to manage and support devices from virtually anywhere. With more people working remotely and ...

The identity and access security vendor said that ‘a limited number of Remote Support SaaS customers’ were impacted in an attack this month. Identity and access security vendor BeyondTrust disclosed ...

Story updated with statement from BeyondTrust. Privileged access management company BeyondTrust suffered a cyberattack in early December after threat actors breached some of its Remote Support SaaS ...

While most professionals welcome the convenience and flexibility of remote work, for nontech employees, suddenly having to “self-serve” their tech issues can be intimidating. When working in an office ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...