The hospitality industry has spent the past decade chasing efficiency. What it often lost along the way was the guest experience.

Service robots are reshaping healthcare, retail, and hospitality by improving efficiency, safety, and daily operations ...

I was in the elevator heading up to my room at Hotel EMC2, a boutique hotel in downtown Chicago, when one of the hotel’s most popular staff members — Leo, a robotic butler — methodically cruised on in ...

Japan is known for technological innovation and hospitality, influencing new hotel trends. Michelle Gross spent 4 nights at Yotel Tokyo Ginza, a hotel that leverages robots and automation. She says ...

South Korean car manufacturer Hyundai has started two pilot delivery service programs using autonomous robots at a hotel and a residential-commercial complex located in the outskirts of Seoul. Based ...

Guests at a science-themed hotel in Chicago are having fun with this futuristic amenity! If you love droids, you may wanna book a stay at Hotel EMC2 in the Windy City. Robots named Leo and Cleo ...