The modern customer is omni-channel. You cannot push them back to a legacy customer service experience that requires them to wait endlessly for an email or to get connected with a customer support ...

ExxonMobil has a strong integrated business model that provides stability across commodity cycles. The company’s earnings and revenue consistently exceed analyst expectations. ExxonMobil offers a ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Somer G. Anderson is CPA, doctor of ...