Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

For most of the morning, Zoom experienced widespread outages in the U.S., complicating the start of the school year as teachers and students switch to remote learning during the coronavirus pandemic.

Use of the popular videoconferencing service Zoom has skyrocketed as schools and workplaces remain closed during the COVID-19 pandemic. However, the increased traffic has also put a spotlight on ...

Zoom, the popular video communications service, was down for tens of thousands of users Wednesday, according to website tracker Downdetector. At around 3:00 p.m. EST Wednesday, roughly 68,000 users ...