Integrating enterprise communication tools — from telephony to e-mail, conferencing and instant messaging -– is the key to delivering a richer collaboration environment that increases productivity.

Following Microsoft's partnership with networking giant Cisco, the unified communications market is heating up even further with IBM's launch of a new range of collaboration products. IBM has joined ...

Last week I talked about the key components of unified communication. As noted, UC isn’t just “unified messaging.” Nemertes views UC as comprising VoIP, conferencing (audio, video, and web), unified ...

Unified communications as a service (UCaaS) is a cloud-based communications platform that incorporates multiple communication capabilities on a single platform hosted by a cloud provider. The “as a ...

The global unified communications market is projected to grow, driven by the rapid adoption of cloud-based UC solutions, ...

Large enterprises adopt UCaaS to unify voice, video, messaging in the cloud—cutting costs, scaling easily, improving collaboration and customer engagement with AI, security, and reliability.

As unified communication technologies mature, the focus is shifting from making a business case for UC to concrete and tangible deployment issues. To succeed, it is critical that business leaders, IT ...

As organizations get comfortable with the idea of virtualizing mission critical applications, they're turning their attention to unified communications (UC). Some even see it as the next big thing in ...

Voxeo is filling out their strategy to provide Unified Self-Service. Yesterday's acquisition of IMified greatly enhances Voxeo's UC portfolio, and is a key component in its Unified Self-Service ...

The proliferation of hybrid/multi-cloud IT environments, coupled with the shift to remote work, is driving demand for next-generation networking and unified communications capabilities. Here’s a look ...

With 3,300 students across three different schools, our district was using a variety of diverse applications for school-to-home communications. They all handled separate aspects of our teacher-parent ...

With a unified school-home communication platform in place, we’re not only saving time, but we’re also saving a lot of money on office supplies, paper, and postage. Just 15 weeks into the 2021-22 ...