Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Business intelligence is only as intelligent as the data that goes into it ... and only as smart as the people using the data. As companies big and small take up the arms race that is big data, what’s ...

There is a vast array of predictive analytics tools, but not all are created equal. Software differs widely in terms of capability and usability — not all solutions can address all types of advanced ...

Learn about how predictive analytics works, the types, benefits, use cases, and top tools. Predictive analytics is a process that uses statistics and modeling techniques to make informed decisions and ...

Taking a close look at speech analytics, what it is, why it is important, and what we believe are the best speech analytics platforms available today. Speech analytics plays a vital role in ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Human resources (HR) analytics software enables your people ...

The international business analytics (BA) software market is expected to become a $33.9 billion industry this year, representing one of the fastest-growing segments of software development, according ...

Best all-in-one HR solution: ADP Workforce Now Best comprehensive data integration: Crunchr People Analytics Best for employee engagement: Qualtrics People Analytics Best free plan option: DreamTeam ...

Providence has spun out a new analytics software firm that combines the capabilities and technologies of six companies to focus on population health and revenue cycle management solutions for ...