The challenge that many product leaders face today is understanding how to measure the performance of a product that thinks.

‘How many trucks you got?’ Go to any industry function where there’s a large contingent of fleet owners and it’s likely the most common question you’ll hear. For as long as I’ve been in the industry, ...

The intelligence revolution means we need to challenge our fundamental assumptions about how we think about our business, how we work, and how we measure success. Perhaps we got digital transformation ...

Each month, Prairie Business Magazine speaks with regional leaders to learn more about a specific topic. This month we asked: How do you define success for the organization, and how is it measured?

Does the information you currently record about care leavers, in pathway plans and for national statistics, capture what matters to them? A new report, Success – whose definition counts?, calls for a ...

As noted in my May 2001 column, benchmarking is used by companies throughout the world to match their performance to the best firms when it comes to critical aspects of operations. This month, it's ...