To scale its impact, InspiriTec required a flexible, cloud-based platform capable of unifying its customer engagement operations, supporting a geographically dispersed workforce and adapting to the ...
SAN FRANCISCO, May 3, 2021 /PRNewswire/ -- Genesys, a global leader in cloud customer experience and contact center solutions, today announced the appointment of Arthur P. Johnson, Jr. to its ...
Award-winning contact center and IT-support social enterprise empowers its workforce and achieves measurable gains in service quality and operational efficiency using AI from Genesys To scale its ...
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