This article is part of Demystifying AI, a series of posts that (try to) disambiguate the jargon and myths surrounding AI. 20 years ago, if you had a database table containing your sales information ...
Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Over the past several years, business and customer experience (CX) leaders ...