In the Star Wars franchise, C-3PO is a protocol droid that serves on the front lines of galactic war, demonstrating advanced knowledge of etiquette across cultures and an ability to speak more than 7 ...

To improve customer service response times and cut costs, 32 percent of organizations plan to shift customer service from live assistance to automated service. While chat bots aren’t necessarily bad ...

Watch the video above: Lowe’s newest customer service rep is a robot. NEW YORK – The robots are coming. Lowe’s is testing whether new bots on wheels can improve its customer service, like helping a ...

Realbotix Corp. (TSX-V: XBOT) (Frankfurt: 76M0.F) (OTC: XBOTF) (“ Realbotix ” or the “Company”), a leader in AI-powered humanoid robotics, is pleased to announce a new collaboration with Tix4 Inc and ...

While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and ...

Ahead of The Big Game kick-off on Sunday, February 11, Discover will unveil a new commercial from the “Especially for Everyone” brand campaign starring award-winning actress Jennifer Coolidge. In the ...

Thanks to the Covid-19 pandemic, service robot technology has been on the rise in the past few years. Robots like Hilton’s “Connie” and Softbank’s “Pepper” are already handling guest experiences in ...

UNIVERSITY PARK, Pa. — The hospitality industry can leverage the gender characteristics of service robots to influence customers’ decisions, according to new research from a team in the Penn State ...