With the launch of the new version of Windows, Microsoft offers a variety of support options, both online and in-store ... some of which are free. Lance Whitney is a freelance technology writer and ...

The Microsoft Help Desk Tech Support Scam is a Trojan from the Trojan.Tech-Support-Scam family that displays a fake Windows screen stating that Microsoft Security Essentials detected 5 threats on the ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

I was surprised to see a small message pop up in the bottom-right corner of my screen when I visited a Microsoft Support KB article. The message said – Try our new virtual support agent. Curious, I ...

If you are facing problems and wondering how to get help in Windows 11/10, then this post lists some built-in support options, as well as Help Desk, Support or Community forums, and website options, ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Microsoft on Thursday sued two technical support companies, alleging that they infringed numerous Microsoft trademarks and practiced false advertising as they tricked consumers into paying for bogus ...