Dave’s Hot Chicken has been one of the breakout restaurant stories of the past decade, growing from a $900 parking lot pop-up ...

According to the research, a majority of consumers also said they are at least somewhat likely to use voice automated ordering systems, including 79% for drive-thru, 74% for phone systems, and 70% for ...

TouchBistro’s 2025 State of the Restaurant Industry report reveals a year of complex challenges and surprising resilience for independent full-service restaurants (FSRs). While operators grappled with ...

Tattle, a New York–based customer experience (CX) software provider for multi-unit hospitality operators, has secured $5 million in new funding from existing investors Flow Capital and Contour ...

Built on input from 264 qualified quick-service and fast-casual restaurant professionals, the 25-page eBook examines how handheld POS devices, self-service kiosks, and real-time data dashboards are ...

As the restaurant industry navigates labor shortages, rising costs, and evolving customer expectations, major chains are turning to artificial intelligence (AI) as a key ingredient in their digital ...

PAR’s Brink POS is a next-gen POS software deployed in more than 21,000 restaurant locations to enable their growth. The cloud-native platform facilitates omni-channel ordering, kitchen management, ...

Chipotle Mexican Grill is quietly accelerating the digital transformation of its kitchens with a strategic rollout of high-efficiency equipment and operational software, aiming to boost speed, ...

Full-service restaurant chain Denny’s, with 1,558 restaurants worldwide, comprising 1,474 franchised/licensed locations and 84 company-owned units, is investing heavily in technology to drive customer ...

Popmenu generates content, promotions, and even automated email outreach based on guest behavior. Want to stay smart, keep current on hotel technology, too? (If not, please uncheck.) ...

Robots have a long history in the restaurant industry, with the first known use of robots in restaurants dating back to the early 1960s. However, it was not until the early 2000s that robots began to ...

Advanced technology and innovative solutions stand as the linchpin for transforming the drive-thru into a service that is not only more adaptable and efficient but also centered around customer needs.