An effective email marketing program isn't just a big single-cell creature. It's an interconnected ecosystem, with many factors that affect its vitality. Using a limited set of metrics to measure ...

When a multi-billion dollar transportation and airline company sought to get its arms around its unwieldy procurement operation, it turned to a tried-and-true tool to do it: the balanced scorecard. It ...

Apr 5, 2014, 9:58pm EDT Updated: May 28, 2015, 2:05pm EDT Image provided by Getty Images (Sneksy) When you look at the performance of your business, are you getting a balanced evaluation? You’re not, ...

As many as 70% of all companies that implement balanced scorecards fail to generate real business value through their use, according to research from The Hackett Group, a business advisory firm. While ...

This research was financially supported by Deloitte Australia and the Insurance Council of Australia. In-kind support was also received from the Australian and New Zealand Institute for Insurance and ...

36th Annual State of Logistics Report: Navigating uncertainty amid rising costs and global disruptions The 36th Annual State of Logistics (SoL) Report highlights a logistics market tested by economic ...

The Kingdom of Saudi Arabia (KSA) was one of the few countries from the Middle East and North Africa (MENA) region that ...

Getting started with supply chain network design: Talent, strategy, and the role of leadership Supply chain network design success starts not with software, but with a strategic mindset shift, the ...