Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Precisely has added Sentiment Analysis, Contextual Rewrite, and Readability agents along with AI Intelligent Search functionality.

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Over the past few years, I have closely observed large-scale transformation programs across manufacturing, logistics, ...

B2BROKER has introduced a series of significant updates to its flagship CRM and back-office system, B2CORE, targeting Web, ...

Salesforce held its Agentforce event in London, UK, on 4 December 2025, with a messaging focused on the agentic enterprise.

Organizations are moving from automation to autonomy, but the playbook for scaling autonomy remains unfinished.

Privacy and data trust now define customer loyalty. In this exclusive interview, PwC’s George Korizis explains what brands ...

Under the agreement, Polymath and tZERO will work together to support issuers interested in tokenizing directly on Polymesh while leveraging tZERO's regulated infrastructure - including the potential ...

At Salesforce’s World tour event this week at ExcelLondon, the company announced a host of new tools for its Agentforce ...