The global chatbot market is experiencing significant growth, with projections indicating an increase from USD 5.84 billion today to USD 61.97 billion by 2035. This growth is driven by the increasing ...

As millions turn to AI for help, major chatbots failed The Verge ’s test of how they respond to suicide and self-harm ...

While teenagers may start out using AI chatbots for basic questions, their relationship with chatbot platforms has the ...

Artificial intelligence is changing the way companies deliver customer service, not by replacing human expertise, but by ...

In October 2025, WhatsApp quietly updated its platform policies to restrict “general-purpose AI chatbots” from operating on ...

The survey from Pew Research Center found that ChatGPT is the most popular artificial intelligence app among teens.

The firm is launching a centralized support hub for Facebook and Instagram users globally, complete with an AI assistant that ...

Chatbots won’t help if they’re trained on bad foundations.

Remember the last time you tried getting help from a customer service chatbot? You probably spent five minutes clicking ...