Research reveals balanced AI humanization in chatbots boosts customer trust and comfort. Excessive resemblance causes ...

New Delhi, Nov 30 (PTI) A balanced level of humanised Artificial Intelligence (AI) design in chatbots enhances customer comfort and trust, while excessive human resemblance can cause discomfort, a new ...

A new research by the Goa Institute of Management (GIM) has found that a balanced level of humanised Artificial Intelligence (AI) design in chatbots enhances customer comfort and trust, while ...

Asian consumers are increasingly open to using artificial intelligence (AI) in customer service to achieve faster, more ...

In an effort to keep up with fast-moving events in the world of AI, Weekly Playboy (Dec 22) has a five-part special report titled "Dispatches from the front lines of the 'final battle' between ...

Welcome back to The AI Shift, our weekly newsletter about AI and the labour market. This week, we’re interested in whether — and if so, in what circumstances — people prefer speaking to AI rather than ...

I’m an avid user of AI tools and love ChatGPT, Claude and all the others. At the moment, I use them to help with things like ...

EU investigates whether the policy giving exclusive access to Meta AI on WhatsApp Business API breaches competition rules ...

AI is transforming collision repair, and you don’t need big budgets or tech expertise to start. Here’s how shops can adopt practical tools today and gain an edge.

Agentic AI: Beyond responding, these systems act, setting sub-goals, retrieving information, making decisions, and completing complex tasks with minimal human guidance. All these capabilities converge ...

Shopify reports that businesses increasingly use AI to boost efficiency, personalize products, and enhance customer service ...

More than half of households globally (57 per cent) are worried about annual broadband price increases and, crucially, the ...