As millions turn to AI for help, major chatbots failed The Verge ’s test of how they respond to suicide and self-harm ...

While teenagers may start out using AI chatbots for basic questions, their relationship with chatbot platforms has the ...

Artificial intelligence is changing the way companies deliver customer service, not by replacing human expertise, but by ...

The survey from Pew Research Center found that ChatGPT is the most popular artificial intelligence app among teens.

I’m an avid user of AI tools and love ChatGPT, Claude and all the others. At the moment, I use them to help with things like ...

Indusface is a leading application security SaaS company, securing over 6,500 customers across 95 countries with its ...

Chatbots won’t help if they’re trained on bad foundations.

Remember the last time you tried getting help from a customer service chatbot? You probably spent five minutes clicking ...

A new research by the Goa Institute of Management (GIM) has found that a balanced level of humanised Artificial Intelligence (AI) design in chatbots enhances customer comfort and trust, while ...

New Delhi, Nov 30 (PTI) A balanced level of humanised Artificial Intelligence (AI) design in chatbots enhances customer comfort and trust, while excessive human resemblance can cause discomfort, a new ...

Research reveals balanced AI humanization in chatbots boosts customer trust and comfort. Excessive resemblance causes ...

OpenAI’s ChatGPT and Microsoft Copilot are leaving WhatsApp due to new rules restricting third-party AI chatbots. NEW YORK, Nov 27: OpenAI’s ChatGPT and Microsoft’s Copilot will no longer be available ...