The Church of England is considering a complaint against the incoming Archbishop of Canterbury over her handling of an abuse ...

Church of England authorities are considering a complaint against the incoming Archbishop of Canterbury over her handling of an abuse allegation.

A report by the Bakersfield Monitoring Team, established after a state Department of Justice investigation into the ...

On February 27, 2024, the California Department of Financial Protection and Innovation (the Department) entered into a public consent order with a company that provides consumer financial services to ...

One of the most unpleasant parts of any contracting job or business is dealing with complaints. Rather than treating them as an ugly necessity, there are many ways to minimize the confrontation and ...

Customer loyalty can be elusive, but it is imperative to running a successful business. In today’s hyper-digital world, there are myriad online forums that welcome venting and complaining. With the ...

Consumers whose complaints are handled well by a company become loyal customers and spread positive word-of-mouth. Yet too many companies fail at complaint handling and then fail again in responding ...

Bolton Council's complaints handling procedure was deemed 'unacceptable', in a letter from the Local Government and Social Care Ombudsman.

Britain's financial regulator will lift the pause on handling motor finance complaints on May 31, 2026, two months earlier ...

The FCA will lift the pause on handling some motor finance complaints on 31 May 2026, giving time to finalise any ...

Consumers whose complaints are handled well by a company become loyal customers and spread positive word-of-mouth. Yet too many companies fail at complaint handling and then fail again in responding ...