Personalized Interactive Experience : AI Agent supports tone customization and multimedia interaction, delivering a more ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Freedom Mobile, the fourth-largest wireless carrier in Canada, has disclosed a data breach after attackers hacked into its ...

Best solution for AI-ready businesses. Hybrid deployment, unified analytics, and governance built in. Free Community Edition.

Chewy, Navy Federal Credit Union and ALDI lead a group of 750 companies recognized for delivering the best customer service ...

Uber has said its ad business is on track to generate $1.5 billion in revenue in 2025. It's hoping a new insights platform ...

A significant part of the answer lies in the company’s transformation. Snowflake is no longer merely presenting itself as a ...

OpenTable now uses AI to track your dining habits and share insights with restaurants. Learn what data they collect and how ...

Birdzi has been selected to participate in the NRF Innovators Showcase, taking place during NRF 2026: Retail’s Big Show Jan.

Building a data-driven pricing framework begins with integration. Finance, product, and engineering teams must align around a ...

CRM systems equipped with analytics help companies organize, study, and interpret customer data to understand patterns and ...

It wouldn’t be Christmas without some big spending! IBM’s acquisition of Confluent could address some critical gaps for Big ...