The transition from brick-and-mortar retail to digital ecommerce has generated a deluge of online customer engagement for ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

TORONTO — Shoppers who made online purchases through Canadian Tire Corp. Ltd. may have had their personal information compromised. The retailer said Monday that it identified a data breach on Oct. 2 ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

A decade and a half of enterprise cloud adoption has spread vast amounts of data and processing around the globe, and the onslaught of generative AI – and now agentic AI – is only accelerating it.

Image credit: Avishek Das/SOPA Images/LightRocket via Getty Images Google has revealed that one of its Salesforce database systems, used for holding information on small- and medium-sized businesses, ...

The database industry has undergone a quiet revolution over the past decade. Traditional databases required administrators to provision fixed capacity, including both compute and storage resources.

In a cautionary tale for vibe coders, an app-building platform's AI went rogue and deleted a database without permission during a code freeze. Jason Lemkin was using Replit for more than a week when ...

The service, currently available in two US regions, is expected to be expanded into 20 additional regions in the next 12-18 months. Oracle and AWS have expanded their collaboration to make the Oracle ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

This score calculates overall vulnerability severity from 0 to 10 and is based on the Common Vulnerability Scoring System (CVSS). Attack vector: More severe the more the remote (logically and ...