In 2026, successful AI implementation will require thoughtful actions, employee training and clearly identified use cases.

Switching costs are zero. Expectations are high. Learn the strategies that stop churn and keep customers engaged for the long ...

Sean Gardner shares two key strategies dealerships can use to streamline negotiations, improve customer experience, and ...

HCL Unica+ is transforming customer engagement for large Indian enterprises. In this interview, Iyer explained how one ...

Cheap Insurance reports that digital insurance claims are revolutionizing the process, offering immediate access, AI ...

The challenge is affordability, so Kia India evaluating localisation of key hybrid components, Senior VP (Sales & Marketing) ...

Shopify is paving the way for agentic commerce by debuting a new tool that will make it easier for brands to attribute sales ...

How do you define success in business? “Revenue” will factor into the definition somewhere. But a larger question looms — ...

The 2025 ISG Provider Lens ® global Insurance Services - Strategic Capabilities (Insurance GCCs by Service Providers) report finds that insurance carriers are adopting GCC implementation models ...

Today, ZEISS marks 100 years of operation in the U.S., helping Americans improve lives and reach profound achievements by ...

Partners are getting involved earlier and educating customers, jointly identifying goals and matching solutions for them.