The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow, the AI platform for business ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its marketing automation system, highlighting the increasing ...

CRM systems equipped with analytics help companies organize, study, and interpret customer data to understand patterns and ...

Privacy and data trust now define customer loyalty. In this exclusive interview, PwC’s George Korizis explains what brands ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

Breaking stock news is now free. Create your account to stay informed—and explore the insights behind every move. Salesforce, Inc. ( CRM) Discusses Q3 Update on Customer Momentum and Success and ...

PRESSADVANTAGE – Rocket CRM has introduced an enhanced version of its Missed Call Text Back feature, designed to help organizations maintain consistent communication even when inbound calls go ...

Link CRM streamlines sales tracking, bridal management, and the buyer journey, raising the bar for efficiency and engagement.

QUEUES, whether at a bank branch, a telco store or even online inside an app, can give customers the space to reflect on their sentiments about the services they’re availing. Some think about the time ...

Azorus CRM, the highly regarded specialist CRM solution for higher education, is expanding its footprint in Europe with the ...