Organizations today are in a constant state of flux, and the ability to drive successful transformations hinges on one critical factor: the relationship between employee motivation and customer ...

This is a special article. It is the 500th article I’ve written for Forbes.com. It is hard to believe that I’ve been writing at least one weekly column for Forbes for almost 10 years, and I haven’t ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Customer Service Week is celebrated each year during the ...

Opinions expressed by Entrepreneur contributors are their own. Employee motivation is critical to any organization as it directly impacts its earnings. A motivated employee is a productive employee, ...

NEW YORK--(BUSINESS WIRE)--Persado, the Motivation AI platform that generates the language to inspire every individual to engage and act, today announced the launch of its 2022 Customer Motivation ...