Freshworks rose from Chennai to Wall Street with a $3.8 billion valuation, strong U.S. growth, AI-powered SaaS products, and ...

Personalized Interactive Experience : AI Agent supports tone customization and multimedia interaction, delivering a more ...

Supplyframe today announced a successful 2025, during which the company attracted more than a dozen new businesses and strategic partners and onboarded approximately 40 global customers across its ...

Now, it’s all about software delivered over the internet, and Indian companies are really stepping up. They’re building smart ...

Learn how breakeven analysis helps SaaS and tech teams understand when revenue covers costs, optimize pricing, and build profitable, scalable growth models.

Investment bankers are like expert guides for companies. For SaaS businesses, they help figure out the best way to get money, ...

Zenvia Inc. (NASDAQ: ZENV), the leading cloud-based CX platform in Latin America, empowering companies to transform their customer journeys, today announced another step in its current strategic cycle ...

CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow, the AI platform for business ...

With attackers exploiting trust in apps, integrations and users to gain access that looks legitimate, organizations must rethink their approach beyond traditional tools.

Every business has to acquire new customers. And every business wants to retain existing customers. It`s not binary; both are ...

While there is widespread speculation that AI will drastically reduce customer service headcount, currently only 20% of leaders have reduced agent ...

Overview: Several companies are now shaping the SaaS security landscape, focused on posture management, data governance, identity threats, and misconfigurations ...