TechCrunch found Petco's veterinary clinics were spilling customers' personal information and medical histories of their pets ...

Customers who were impacted by the breach will be given complimentary credit and identity monitoring services.

President Donald Trump and Elon Musk's DOGE initiative devastated Social Security Administration staffing levels, threatening ...

Teams enjoy the speed and scale of voice AI, but pilots stall on privacy design, legal reasoning and vendor controls.

Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile” or the 'Company”), a leading provider of customer engagement and marketing technology services in China, today announced that EngageLab, its leading ...

Traveling with other family members can be a hassle, but the Five Star Service at American Airlines can help you navigate ...

Teneo.ai, a leader in AI-powered customer service automation, today announced a significant expansion of its Teneo 8 platform with the launch of AI Agents for the Retail and E-commerce sectors. These ...

The General Pension and Social Security Authority (GPSSA) announced the transformation of eight key customer services, ...

A setting within its software allowed files to be exposed online, Petco says, adding that the unauthorized access was blocked ...

The business landscape is shaped and reshaped by the perceptions, stories, and needs of customers. Every interaction, whether ...

In 2026, generative AI will move from pilots to enterprise‑scale use in payments, risk and customer engagement, reshaping ...

After Grameen Telecom, Banglalink has secured primary approval from Bangladesh Bank to launch a digital wallet service. The leading telecom operator today received a 'No objection certificate' (NOC) ...