Research from POPX reveals widespread channel adoption of artificial intelligence (AI) to improve operations and security.

Security Bank Corp. announced a strategic partnership with WIZ.AI, a regional leader in AI-powered voice automation, to ...

The Office of Personnel Management and the Department of Homeland Security are among the agencies with lower customer ...

Security, artificial intelligence (AI) and delivering a positive user experience through the digital workplace are areas where users plan to invest.

Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile” or the 'Company”), a leading provider of customer engagement and marketing technology services in China, today announced that EngageLab, its leading ...

Traveling with other family members can be a hassle, but the Five Star Service at American Airlines can help you navigate ...

According to information from Salesforce, reconnaissance efforts against customers with compromised Gainsight access tokens ...

The General Pension and Social Security Authority (GPSSA) announced the transformation of eight key customer services, ...

A setting within its software allowed files to be exposed online, Petco says, adding that the unauthorized access was blocked ...

AI automation, Rich Messaging and platform integration set to reshape industries ...

The business landscape is shaped and reshaped by the perceptions, stories, and needs of customers. Every interaction, whether ...

In 2026, generative AI will move from pilots to enterprise‑scale use in payments, risk and customer engagement, reshaping ...