Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...
While there is widespread speculation that AI will drastically reduce customer service headcount, currently only 20% of leaders have reduced agent ...
A major IndiGo technical glitch crippled operations at Patna airport, leading to 26 flight cancellations and over a thousand ...
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