Albert Einstein once said, “If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.” While that may sound extreme, it does highlight the ...

As demonstrated in a series of new studies, researchers show that as the prevalence of a problem is reduced, humans are naturally inclined to redefine the problem itself. The result is that as a ...

Guess what the members of your audience are most interested in? That’s right, their problems and how to fix them. This is old news to anyone who has studied the arts of rhetoric, persuasion, and, of ...

Innovation rarely fits "build or buy." It's which components to build, which to buy and how they fit together for your ...

Performance management and employee satisfaction are two areas that pose challenges for employers. Using performance management methods such as appraisals to measure employee performance comes with ...

Typical stories of creativity and invention focus on finding novel ways to solve problems. James Dyson found a way to adapt the industrial cyclone to eliminate the bag in a vacuum cleaner. Pablo ...

I am increasingly troubled by the focus on collaboration tools without a comparable focus on understanding how employees work together successfully — or why they aren’t collaborating at all. Most ...

The recent spate of tragic police-involved shootings has brought to light the need for police reform in many areas of the country. It’s reasonable for the Massachusetts legislative and executive ...