The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV. But as consumers fill their homes with more connected gadgets — ...

The broken printer frayed Ross Armstrong’s last nerve. He had to make photo copies of the death certificate of his late husband, Jay Stern, who died in May. But it was Stern who had always handled ...