The innovative AI-powered features serve to improve customer experience, shorten response times, elevate performance levels, and establish a framework of innovation in government service delivery ...

Technology is rapidly evolving to address fundamental human needs rather than just technical challenges, according to Dr. Werner Vogels, CTO of Amazon.

The cabinet secretary for West Virginia’s Department of Human Services outlined eight pillars of reform responding to a recent federal audit of Child Protective Services, including plans to improve ...

West Virginia’s Department of Human Services has its work cut out for it as it attempts to respond to a federal audit of Child Protective Services, but there seems to be a good plan in place.

A joint memo from OMB Director Russ Vought and OPM Director Scott Kupor Wednesday laid out plans to encompass all federal HR ...

A public-private partnership using cutting-edge cloud and artificial intelligence-based technologies aims to revolutionise ...

Davis explains that within the screening landscape, AI has become most useful when integrated intentionally rather than ...

Universities explore how AI agents and chatbots can streamline student services, automate support and empower IT teams.

The cabinet secretary for West Virginia’s Department of Human Services outlined eight pillars of reform responding to a ...

Technology has been the great divider in many communities. Innovations happened so fast that the old way of doing things 20 years ago felt like a centuries-wide gap. Senior citizens were becoming ...

The Ph.D. program at Gallaudet University prepares scholars and practitioners to lead in the design, development, and ...

A team-first mentality at Catalyst Operations & Analytics yields superior solutions that set this fast-growing government ...