NPS isn’t going anywhere (we think). Here’s how to interpret it, strengthen it and fit it into a modern CX measurement strategy. In a world where every customer's opinion can be amplified through ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

DETROIT — Cade Cunningham scored 46 points on a whopping 45 shots, Daniss Jenkins made the tying 3-pointer to force overtime and the Detroit Pistons rallied to beat the Washington Wizards 137-135 on ...

CLEVELAND — Alperen Sengun had 28 points and 11 rebounds, Kevin Durant scored 20 points, and the Houston Rockets extended their winning streak to five with a 114-104 victory over the Cleveland ...

Jordan Eberle scored a pair of goals and Vince Dunn recorded three points as the Seattle Kraken defeated the Winnipeg Jets 5-3. SEATTLE — Jordan Eberle broke a tie at 7:21 of the third period and ...

Jason Robertson had two goals and three points on the night, Casey DeSmith stopped all 23 shots he faced, and the Dallas Stars shut out the Montreal Canadiens 7-0. Jason Robertson had two goals and an ...

INGLEWOOD, California— Nikola Jokic had 55 points, tying the highest-scoring performance in the NBA this season, and 12 rebounds and the Denver Nuggets beat the short-handed Los Angeles Clippers ...

CLEVELAND — Donovan Mitchell scored 30 points, including 14 in the fourth quarter over four minutes, to rally the Cleveland Cavaliers to a 108-100 victory over the Memphis Grizzlies on Saturday. Evan ...

Three Tucson parks could soon look more like the desert instead of a grassy oasis. It’s part of a slight makeover, being paid for by a $1.5 million grant the city received to replace grass across the ...