You've probably lost count of how many times you've been asked to give a two-minute "elevator speech" about your business. The next time you're asked, suggest that a far more probing and enlightening ...

Every organization must learn or die -- learn about itself, the competition, the market, the world. A new Harvard Business Review package on organizational learning wraps together an article, ...

Over the years, many social sector leaders have written about the difficulties of measuring social impact. Over the past few decades, they’ve called for more skilled analysts, the embedding of impact ...

As 2020 ends, it is a good time to set forth your learning plans for 2021 and beyond. The Talent Capability Model is a great tool for identifying current knowledge and skills gaps—and prioritizing ...

Innovation is the key to staying ahead of the competition and meeting the ever-changing needs of customers. To be successful, organizations must be able to effectively manage their innovation ...

Three practices distinguish organizations that sustain EI capabilities long-term: selection and promotion, leadership development and performance architecture.

A capability assessment of a North American refinery's gasoline blending system helped the company determine if it was a good candidate for upgrading to an advanced control system. This article, the ...