Since Fiscal Year 2022, LCA has collected detailed data on how City departments use both on-demand interpretation and pre-scheduled language accommodations. The new dashboard brings this data together ...

Live and Historical Contact Center Analytics Make it Easy for Supervisors to Manage their Queues FORT LAUDERDALE, FL / ACCESS ...

In the meantime, the big question for data leaders is where to implement this logic. The market has split into two ...

Overview: Power BI roles expand as companies demand quicker insights and strong data storytelling for decisions.Analysts, developers, and architects gain value ...