Every public-sector manager is aware of those time-wasting, energy-sapping projects to nowhere. Half articulated by some senior official and passed down the food chain in a game of bureaucratic ...

According to the widely quoted “Chaos Chronicles,” a staggering 66% of IT projects prove unsuccessful in some measure, whether they fail completely, exceed their allotted budget, aren’t completed ...

As designers, we want the products we build to be satisfying and easy to use, but how can we know that’s the case? We start by measuring the user experience with evidence rather than opinions. But can ...

When it comes to implementing supply chain planning and operations solutions, success relies heavily upon an organization's ability to identify and document its desired value measures and outcomes, ...