Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?
The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...
SummaryThis article challenges the common assumption that software companies simply need more leads to grow. It argues that ...
In the past week, Salesforce reported third-quarter fiscal 2026 results with revenue of US$10,259 million and net income of US$2,086 million, raised its full-year guidance, expanded its Agentforce AI ...
Salesforce, Inc.'s AI strategy drives margin growth and efficiency, yet the stock is undervalued. Click for this updated look ...
In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its ...
Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time ...
Here's how business and tech leaders can move beyond pilots to an agentic operating model that drives measurable value.
Ai agentic models might be incredibly intelligent, but they're corporately stupid. The $8 billion solution to all this is the ...
CMAB promotes four accomplished individuals who have played vital roles in advancing CMAB’s mission to support California’s ...
Many growing e-commerce brands are outshining larger retailers when it comes to what happens after the "buy" button is ...
High pay without experience is not a myth. Across sales, logistics, aviation, tech and campus work, employers are openly ...